Shipping & Delivery Policy – Barrelprint
At Barrelprint, we are committed to making printing easy, fast, and accessible. That’s why we deliver to all parts of Kenya, ensuring every client receives their order on time, wherever they are.
1. Nationwide Delivery Coverage
We deliver across all towns and regions in Kenya, including but not limited to:
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Nairobi and its environs (CBD, Westlands, Industrial Area, Thika Road, Eastleigh, etc.)
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Mombasa and Coastal towns
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Kisumu and the greater Nyanza region
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Nakuru and Rift Valley towns
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Eldoret and Western Kenya
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Meru, Embu, Nyeri, and Central Kenya
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Garissa, Wajir, Mandera, and North Eastern Kenya
No matter your location, Barrelprint ensures your order gets to you safely.
2. Delivery Timelines
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Within Nairobi & nearby towns: 24–48 hours after order completion.
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Major towns (Mombasa, Kisumu, Nakuru, Eldoret, Meru, etc.): 2–4 working days.
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Remote and rural areas: 3–5 working days depending on courier availability.
⚠️ Please note: Large or bulk orders may take slightly longer. You will be notified of the exact delivery timeline upon order confirmation.
3. Free Delivery
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Free delivery for all orders worth Ksh 10,000 and above anywhere in Kenya.
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Orders below Ksh 10,000 attract a small delivery fee, calculated based on distance and courier charges.
4. Shipping Process
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Once your order is confirmed and processed, you will receive a delivery notification with details of dispatch.
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Deliveries are done via trusted courier partners and our in-house delivery team where possible.
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Bulk and urgent orders in Nairobi can be arranged for same-day delivery at an extra fee.
5. Damaged, Lost, or Delayed Orders
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If your order arrives damaged, incomplete, or is delayed beyond the agreed time, please contact us immediately.
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Barrelprint will investigate and either replace the order or issue a refund as per our refund policy.
6. Special Delivery Instructions
Customers may request:
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Scheduled delivery times
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Fragile handling for delicate products
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Bulk drop-offs at multiple locations
Simply inform our team during order placement.
7. Contact Us
For delivery questions or assistance, reach out to us anytime:
📞 Phone/WhatsApp: +254742944297
📧 Email: support@barrelprint.co.ke
